Frequently Asked Questions

We provide comprehensive property management services, including tenant placement, rent collection, property maintenance, lease enforcement, financial reporting, and more. Our goal is to protect your investment and maximize your returns.

We use a thorough screening process, including credit checks, criminal background checks, and employment verification, to ensure we place reliable and responsible tenants in your property.

Tenants can submit maintenance requests online 24/7. We coordinate repairs with trusted vendors to ensure issues are resolved promptly and cost-effectively while keeping you informed.

We conduct routine inspections to ensure the property is well-maintained and lease terms are being followed. Inspections include move-in, periodic, and move-out evaluations.

While our rigorous screening process minimizes the risk of evictions, we manage the entire process if necessary. This includes serving notices, filing legal paperwork, and coordinating with local authorities.

Absolutely. While we handle day-to-day operations, you maintain control and can be as involved as you’d like. We’ll keep you updated with regular reports and communication.

We use professional photography, detailed property descriptions, and targeted online advertising to attract qualified tenants quickly. We list properties on popular rental platforms and our website.

You can apply online by visiting the listing of the property you’re interested in. The application process includes completing a form, paying an application fee, and providing required documentation such as proof of income and two forms of ID.

We look for tenants with stable income (typically 3x the monthly rent), good rental history, and acceptable credit and background checks. Specific qualifications are outlined in each property’s listing.

Pet policies vary by property. Some properties allow pets with an additional pet deposit or monthly fee, while others have restrictions. Check the specific listing or contact us for details.

Rent payments can be made online through our secure tenant portal. We also accept automatic payments, making it convenient to avoid late fees.

Submit a maintenance request through our online tenant portal. For emergencies like plumbing or HVAC issues, we have a 24/7 emergency response line.

If you need to terminate your lease early, refer to your lease agreement for the specific terms and conditions. Contact us as soon as possible to discuss options.

Your security deposit will be returned after you move out, provided the property is left in good condition and no unpaid balances remain. A move-out inspection will determine if any deductions are necessary.

Any modifications to the property must be approved in writing. Please contact us before making any changes.